Manage all your SLAs
in one platform
slaOS by Rated is your toolkit for building, managing,
monitoring, and enforcing software SLAs.
Manage all your SLAs in one platform
slaOS by Rated is your toolkit for building, managing, monitoring, and enforcing software SLAs.
The Problem
Software SLAs are stuck in the Stone Age
Mountains of paperwork, a messy web of information, consumers flying blind, the list goes on...
Software SLAs are stuck in the Stone Age
Mountains of paperwork, a messy web of information, consumers flying blind, the list goes on...
Fragmented Monitoring
Quality of Service information lives in all kinds of places, unbounded, unloved and without the appropriate framing.
Fragmented Monitoring
Quality of Service information lives in all kinds of places, unbounded, unloved and without the appropriate framing.
Cumbersome Reporting
Vendors spend countless hours pulling from disparate data sources to put the whole picture together.
Cumbersome Reporting
Vendors spend countless hours pulling from disparate data sources to put the whole picture together.
Status Superposition
Vendors and consumers rarely see the same thing. The result? Consumer trust and retention take a hit.
Status Superposition
Vendors and consumers rarely see the same thing. The result? Consumer trust and retention take a hit.
Enforcement Battleground
Managing an SLA breach is a scramble, and it only gets worse with scale.
Enforcement Battleground
Managing an SLA breach is a scramble, and it only gets worse with scale.
Web of dependencies
Expressing nuance in Quality of Service in modern software stacks is a Sisyphean task.
Web of dependencies
Expressing nuance in Quality of Service in modern software stacks is a Sisyphean task.
Our Solution
A fit-for-purpose platform for SLA management
Say goodbye to a sea of janky tools, and hello to Rated, your new SLA command center.
A fit-for-purpose platform for SLA management
Say goodbye to a sea of janky tools, and hello to Rated, your new SLA command center.
Effortless Management
Build, monitor, manage and enforce SLAs with ease, across hundreds of integrations—all from one intuitive interface.
Unified views
All the information you need in one place. Share it with your customers, pre-empt incidents, proactively remediate, retain and WIN more.
Happy path onboarding
With a growing stack of integrations, you can bring all the data you need under one roof, in a few simple clicks.
Flexible and expressive
Express logic of arbitrary complexity and untangle the web of dependencies, crafting SLAs that work for you—and not the other way around.
Key features
Simple, powerful and designed to deliver
Simple, powerful and designed to deliver
Integrations map
Get all the information you need on the status of your SLAs, on a per vendor basis, in one view. Zoom all the way in to the logs level and back out. All the insights, none of the noise.
Observability
Your SLA health radar! Monitor service performance with precision, track error budgets right down to individual customers or across your entire infrastructure. No more blind spots!
SLA creation templates
Deploy SLAs for hundreds of vendors in a flash with our intuitive templates. Consistency, efficiency, and speed—all wrapped up in one. If we don’t have it we’ll build it for you.
Remediation logic
Coming soon
Know what to claim, from who and by when, at a glance. Pass all your SLA logic to slaOS, and let it do the hard work of keeping your vendors accountable for you.
Reporting
Coming soon
Turn data into dollars; generate detailed SLA and SLO performance reports for your dependencies. Everybody stays in the loop, and you keep your stakeholders smiling.
Verifiable onchain
Coming soon
Every status report is logged and committed to onchain, and every SLA policy is expressed as a Smart Contract. Learn more about how we offer 10x better data integrity guarantees than anyone else in the market here.
Why choose rated
We are here to help you SAVE more
We are here to help you SAVE more
Eliminate uncertainty
No more 500s without the appropriate context; know where your vendors’ Service Level commitment stands at any given point in time.
SAVE money
65% of SLA claimable go unclaimed, even at the largest of scales. No more, he said she said and margin for error.
Stay sane
Save tons of valuable time and brainpower by automating a set of antiquated workflows.
Ready to bring your Service Level
offering to the 21st century?
Ready to bring your Service Level offering to the 21st century?
Get in touch with us and we’ll get you started right away.